Cognitive Empathy in Action
Cognitive empathy deals with intellect, thoughts & understanding. As a leader you should be able to utilize this as a tool to
- drive negotiations
- motivate
- increase collaboration
How to implement cognitive empathy in your organization or team
It can be done by focusing on three simple areas in your organizations & team
- Active Listening : Train your team members on active listening. This is the first and foremost step in building interpersonal relationship. This increases trust & collaboration in the organization.
- Aspirational OKR (Object & Key-results) : Aspirational OKR helps to keep your team our of comfort zone. This helps in retaining the best talent.
- Innovation : Innovation helps to make things better and make operational work non monotonous. It brings efficiency and new revenue sources for organization and increases employee satisfaction.
It’s Left brain centric